Jom99 takes the protection of your personal information seriously. This policy clearly explains how we collect, use, store and protect your data as a player on our platform.
Important Note: This Privacy Policy describes jom99's privacy practices. By registering or using our platform, you agree to the collection and use of information as described in this document. Please read it carefully before proceeding with registration.
Jom99 ("we", "our platform") is committed to protecting the privacy of every user who registers and uses our services. This Privacy Policy is formulated in accordance with our obligations under applicable data protection laws and reflects our commitment to transparency in managing your personal information.
This document explains what information we collect, why we collect it, how we protect it, and your rights as the data owner. We regard privacy not merely as a legal obligation – it is part of the trust you place in jom99, and we will never take that responsibility lightly.
Jom99 does not sell, rent or trade your personal information to any third party for marketing purposes without your express consent. This is our absolute commitment to every player.
Jom99 collects various types of information depending on how you interact with our platform. The following are the categories of information we collect:
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth. | KYC Verification & Fraud Prevention |
| Contact | Email, phone number | Communication & Account Verification |
| Finance | Bank account, e-wallet | Deposits & Withdrawals |
| Technical | IP, device, browser | Security & Fraud Prevention |
| Usage | Games, wagering | Platform Enhancement & Promotions |
All information we collect is used for legitimate and specific purposes. jom99 uses your data for the following purposes:
Protecting your data is our absolute priority at jom99. We implement multiple layers of technical and organisational security to ensure your information is always protected against unauthorised access, loss, misuse or disclosure.
The security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed 100% foolproof. In the event of any security breach involving your data, jom99 will notify you within the timeframe required by applicable law.
Jom99 does not share your personal information with third parties except in the following defined circumstances, which have been disclosed to you:
Jom99 does not share your data with third-party advertisers or marketing companies for direct marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings.
Jom99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the jom99 platform.
As a jom99 platform user, you have several rights regarding your personal information. We fully respect and support the exercise of these rights:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you may request a correction or update of that data.
You may request the deletion of your personal data, subject to any legal obligations binding on us.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that your data be transferred in a machine-readable format to you or a party of your choosing.
In certain circumstances, you may request that processing of your data be temporarily restricted while an investigation is ongoing.
Jom99 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Our general data retention guidelines are as follows:
When data is no longer needed, jom99 will delete or anonymise it in a secure and irreversible manner.
Jom99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or service improvements. The latest version will always be displayed on this page along with the date of update.
For significant changes, we will endeavour to notify you via email to your registered address or through an in-platform notification before the changes take effect. Your continued use of the jom99 platform after such notification constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns or wish to exercise your rights regarding personal data, please contact the jom99 Data Protection Officer through the following channels:
We aim to respond to all privacy-related enquiries within 30 business days of receipt. For complex requests or those involving large volumes of data, this period may be extended with prior notice to you.
This Privacy Policy was last updated on January 2026 and supersedes all previous versions. This version constitutes the complete statement of jom99's privacy practices and should be read alongside our Terms & Conditions and Responsible Gaming Policy.
We don't just talk about security – we invest seriously in the infrastructure and practices to prove it.
256-bit SSL encryption protects all data transmitted between your device and jom99 servers — the same standard used by leading financial institutions worldwide.
Jom99's KYC process is designed to protect you and the player community. Submitted documents are stored securely and used solely for the specified verification purposes.
Jom99 does not sell or rent your data to third parties. Your information is only used for purposes to which you have given explicit consent.
Jom99's security systems operate continuously to detect and prevent any unauthorised access attempts or suspicious activity that could compromise your account.
You have full control over your data. Rights of access, correction, deletion, and portability can be exercised by contacting our privacy team.
Jom99's privacy practices align with international data protection standards. Regular audits are conducted to ensure we continuously meet all required obligations.
This Privacy Policy is part of jom99's broader policy framework. Please also read the following documents for a more complete understanding.